Shipping Policy

Processing & Shipping Times
We work hard to get your order out quickly! All orders are processed and shipped within 48 hours (excluding weekends and holidays).

We offer Standard Shipping (3-5 business days) within the U.S.

 Shipping rates will be calculated at checkout based on your location.

Order Tracking
Once your order ships, you’ll receive an email with a tracking number. Please allow up to 24 hours for tracking updates to appear.

Lost, Stolen, or Delayed Packages
We are not responsible for lost, stolen, or delayed packages once they leave our facility. If you experience an issue, please check with the carrier first. If you need additional assistance, email us at rubymoonboutique@gmail.com, and we’ll do our best to help!

No International Shipping
At this time, we do not offer international shipping.

Address Errors
Please double-check your shipping address at checkout! We are not responsible for misdelivered packages due to incorrect addresses. If you notice an error, email us ASAP at rubymoonboutique@gmail.com, and we’ll try our best to update it before shipping.

Questions?
If you have any questions about shipping, feel free to reach out to us at rubymoonboutique@gmail.com. We’re happy to help!